Radiant Dial24hour Global Private Limited (“RDGPL”) is concerned about the privacy of the data and information of users (including Sellers/Vendors, Business Associates/Affiliates and buyers/customers whether registered or non-registered) accessing, offering, selling or purchasing products or serviceson RDGPL’s website – located at the following URL: http://www.radiantprovider.com” (“Website”) and otherwise doing business with RDGPL.
The type of data or information that You share with or provide to RDGPL and that RDGPL collects from You;
The purpose for collection of such data or information from You;
RDGPL’s information security practices and policies; and
Information collected and storage of such Information :
The “Information” (which shall also include data) provided by You to RDGPL or collected from You by RDGPL may consist of “Personal Information”and “Non-Personal Information”.
Personal Information :
- Your user name along with Your password,
- Your name,
- Your address,
- Your telephone number,
- Your e-mail address or other contact information,
- Your date of birth,
- Your gender,
Information regarding your transactions on the Website, (including sales or purchase history),
Your financial information such as bank account information or credit card or debit card orother payment instrument details,
Internet Protocol address,
Any other items of ‘sensitive personal data or information’ as such term is defined under the Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Data Of Information) Rules, 2011 enacted under the Information Technology Act, 2000;
Identification code of your communication device which You use to access the Website or otherwise deal with any RDGPL entity,
Any other Information that You provide during Your registration process, if any, on the Website. Such Personal Information may be collected in various ways including during the course of You:
registering as a user on the Website,
registering as a seller on the Website,
availing certain services offered on the Website. Such instances include but are not limited to making an offer for sale, online purchase, participating in any online survey or contest, communicating with RDGPL’s customer service by phone, email orotherwise or posting user reviews on the items available on the Website, or
Non-Personal Information :
RDGPL may also collect information other than Personal Information from You through the Website when You visit and / or use the Website. Such information may be stored in server logs. This Non-Personal Information would not assist RDGPL to identify You personally. This Non-Personal Information may include:
Your geographic location,
details of Your telecom service provider or internet service provider,
the type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc.),
the operating system of Your system, device and the Website You last visited before visiting the Website,
You hereby represent to RDGPL that :
The Information you provide to RDGPL from time to time is and shall be authentic, correct, current and updated and You have all the rights, permissions and consents as may be required to provide such Information to RDGPL.
Your providing the Information to RDGPL and RDGPL’s consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any third party agreement, laws, charter documents, judgments, orders and decrees.
Your Information will primarily be stored in electronic form however certain data can also bestored in physical form. We may store, collect, process and use your data incountries other than Republic of India but under compliance with applicable laws. We may enter into agreements with third parties (in or outside of India) to store or process your information or data. These third parties may have their own security standards to safeguard your information or data and we will on commercial reasonable basis require from such third parties to adopt reasonable security standards to safeguard your information/data.
Purpose for collecting, using, storing and processing Your Information RDGPL collects, uses, stores and processes Your Information for any purpose as may be permissible under applicable laws (including where the applicable law provides for such collection, usage, storage or processes in accordance with the consent of theuser) connected with a function or activity of each of RDGPL entities and shall include the following:
to facilitate Youruse of the Website or other services of RDGPL entities;
to respond to Your inquiries or fulfil Your requests for information about the various products and services offered on the Website;
to provide You with information about products and services available on the Website and to send You information, materials, and offers from RDGPL;
to send You important information regarding the Website, changes in terms and conditions, user agreements, and policies and/or other administrative information;
to send You surveys and marketing communications that RDGPL believes may be of interest to You;
to personalize Your experience on the Website by presenting advertisements, products and offers tailored to Your preferences;
to help You address Your problems incurred on the Website including addressing any technical problems;
if You purchase any product or avail of any service from the Website, to complete and fulfil Your purchase, for example, to have Your payments processed, communicate with You regarding Your purchase and provide You with related customer service;
for proper administering of the Website;
to conduct internal reviews and data analysis for the Website (e.g., to determine thenumber of visitors to specific pages within the Website);
to improve the services, content and advertising on the Website;
to provide value added services such as Single Sign On. Single Sign On shall mean a session/user authentication process that permits a user to enter his/her name or mobile number or e-mail address or any combination there of and password in order to access multiple websites and applications;
to facilitate various programmes and initiatives launched by RDGPL or third party service providers and business associates
to analyze how our services are used, to measure the effectiveness of advertisements, to facilitating payments
to conducting academic research and surveys.